Help & Support
We're here to help you with any questions or issues you may have.
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Account Help
Registration, login, and account management
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Browser issues, troubleshooting
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All other inquiries
Frequently Asked Questions
To create an account, click on the "Register" button at the top right of any page. You'll need to provide your name, email address, and create a password. After submitting, you'll receive a confirmation email to verify your account.
You can search for accountants using our search bar at the top of any page. You can filter results by location, specialization, experience level, and more. View accountant profiles to learn about their qualifications and services.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for our premium services. Payment methods for individual accountant services may vary and will be arranged directly with the professional.
You can cancel your subscription at any time by going to your Account Settings, then to the Billing section. Follow the prompts to cancel. Your access will continue until the end of your current billing period.
Yes, we use industry-standard encryption and security measures to protect all your information. We never store full credit card details on our servers and comply with all relevant data protection regulations.
Still need help?
Our support team is ready to assist you.
Phone Support
+263 784 135 944
Monday-Friday, 8am-5pm CAT
Email Support
support@accountantsportal.com
Typically respond within 24 hours
Live Chat
Available during business hours